Privacy Policy
Last Updated: March 26, 2026
GoldKey Repairs ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website goldkeyrepairs.com or use our services.
1. Information We Collect
Information you provide directly:
- Name, phone number, email address, and home address when you request a quote or book a service
- Details about the repair or service you need
- Payment information processed through our third-party payment providers (Square, Stripe)
Information collected automatically:
- Browser type, operating system, and device information
- IP address and approximate geographic location
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar tracking technologies (see Section 5)
2. How We Use Your Information
- To provide, maintain, and improve our handyman services
- To communicate with you about appointments, estimates, and follow-ups
- To process payments and send receipts
- To send promotional communications (only with your consent; you can opt out at any time)
- To analyze website usage and improve our online experience
- To comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers: Payment processors (Square, Stripe), email services, and website hosting (Netlify) that help us operate our business
- Analytics providers: Google Analytics and Google Ads to understand website traffic and advertising performance
- Legal requirements: When required by law, regulation, or legal process
4. Google Analytics & Advertising
We use Google Analytics and Google Ads conversion tracking to measure website performance and advertising effectiveness. Google may use cookies to collect information about your visits. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
5. Cookies
Our website uses cookies and similar technologies for:
- Essential cookies: Required for the website to function properly
- Analytics cookies: Help us understand how visitors use our website
- Advertising cookies: Used to measure the effectiveness of our Google Ads campaigns
You can control cookies through your browser settings. Disabling cookies may limit some website functionality.
6. Your California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, and disclose
- Request deletion of your personal information
- Opt out of the sale of your personal information (we do not sell personal information)
- Not be discriminated against for exercising your privacy rights
To exercise these rights, contact us at hello@goldkeyrepairs.com or call (323) 630-9115.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
8. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, contact us: